Real-life impact of digital humans today
Today we rely heavily on various forms of digital communication, and the next logical step in fashioning these assistants to be more human is for a deeper connection between our biological selves and our binary helpers. They are the answer for how to bring chatbots and virtual assistants “to life”. The benefits of a more human-like virtual assistant, and how will they impact our digital world in the future?
In today’s digital world, we rely heavily on artificial intelligence to help us with a wide range of tasks. Chatbots and virtual assistants are commonplace, but as users become accustomed to interacting with algorithm-powered assistants, they are increasingly demanding a ‘human touch’ to make engaging with our binary helpers feel more natural, as if communicating with another person.
Many of us use digital assistants every day, but we’re looking for more. We want to connect with them as humans. We want them to empathise, respond and feel. Digital Humans are the answer for how to bring chatbots and virtual assistants ‘to life’.
With Digital Humans, we can build a more meaningful, reciprocal connection between humans and technology as we continue to evolve our relationship with cutting-edge technologies.
Digital humans have a growing impact on various aspects of modern life. Here are some examples:
1.Customer service: Companies are increasingly using digital humans to provide customer support. These digital assistants can help customers with their queries and provide personalised recommendations, improving the overall customer experience.
2.Entertainment: Digital humans are being used in movies and video games to create more realistic characters. They are also used in virtual reality experiences to create more immersive environments.
3.Healthcare: Digital humans are used in healthcare to simulate patient interactions, which can help doctors and medical students learn how to better communicate with patients and diagnose illnesses.
4.Education: Digital humans are being used in education to create more engaging and interactive learning experiences. They can be used to teach anything from language skills to complex scientific concepts.
5.Marketing: Digital humans can be used to create engaging and personalised marketing campaigns. By using artificial intelligence to analyse customer data, companies can create digital humans that tailor their messages to specific customers.
Overall, digital humans have the potential to transform many industries and change the way we interact with technology. As the technology behind digital humans continues to advance, we can expect to see even more innovative uses in the years to come.
The different levels of virtual assistants
Virtual assistants have been with us for a while now, but they seem to be getting smarter and more helpful with each passing year. Artificial Intelligence is the key technology powering these digital helpers. Let’s break down the different levels of virtual assistants, and how we eventually got to Digital Humans.
The different levels of virtual assistants begin with bots and gradually evolve into Digital Humans. AI, NLP and ML are the key technologies powering these digital helpers. As each technology improves, so too does the level of AI powering our virtual assistants. This technology will continue to evolve rapidly, with improvements to their capabilities released almost daily.
The different levels of digital assistants were built to learn and become smarter over time, by getting more data. So, over time, these capabilities become more and more sophisticated as they are fed more information and generate more insights through technology. There are three basic levels of virtual assistants:
1) An automated assistant;
2) A semi-automated assistant;
3) A fully automated but highly intelligent dynamic AI-driven personal assistant.
Chatbots
The first robots to enter the market that were commercially feasible were chatbots. Chatbots are automated communication tools that use conversational keywords to determine how to respond. Chatbots are a simple, effective tool created to help people provide pertinent information. However, they have limited capability and pre-programmed responses (taking users from point A to B efficiently). While chatbots are excellent information providers and cost-effective customer care tools, they have relatively few options for interacting with humans.
Virtual Assistants
A more sophisticated type of chatbot that manages more complex interactions in a conversational fashion is a virtual assistant (VA). With the use of cutting-edge AI, machine learning, and natural language processing (NLP), VAs can recognise voice commands (ML). In order to schedule meetings, send emails, buy concert tickets, or make hotel reservations, for instance, VAs can access your calendar and email. The most popular virtual assistants on the market are Siri and Alexa.
Conclusion
Virtual assistants and digital humans have become an integral part of our lives. They have transformed the way we interact with technology and have opened up new possibilities for businesses, organisations, and individuals to streamline their operations, enhance customer experience, and improve their daily lives.
Virtual assistants such as Siri, Alexa, and Google Assistant have become ubiquitous and are now present in almost every smart device. They can help us with a range of tasks, from setting reminders and making calls to ordering food and booking appointments. They have made our lives more convenient and efficient, and their capabilities continue to expand with advancements in AI and machine learning.
Digital humans, on the other hand, are virtual avatars that mimic human behaviour and interactions. They are being increasingly used in areas such as customer service, healthcare, and education to provide a more personalised and engaging experience. Digital humans are particularly useful in situations where physical contact is not possible or practical, such as during a pandemic.
As the technology continues to evolve, we can expect virtual assistants and digital humans to become even more lifelike and capable. However, it is important to consider the ethical implications of these technologies, such as privacy concerns and the potential impact on human employment. As with any technology, there are both benefits and drawbacks, and it is up to us to ensure that the benefits are maximised and the drawbacks minimised.
